What role will virtual helpers fill in our daily lives in the (near) future?
Accenture managing director Laetitia Cailleteau is responsible for leading the company’s exploration of virtual agents. At Accenture’s London Liquid Studio, her team looks at the impact and potential of artificial intelligence, augmented and virtual reality, and the Internet of Things. She is also the global lead for Delivery Innovation, and the UKI lead for Emerging Technology within Accenture’s Technology Innovation & Ecosystems organisation.
Laetitia co-authored a publication on Virtual Agents for e-Commerce in the final year of her Master degree at INSA LYON, and rose from software engineer to master technology architect after joining Andersen Consulting in 1999.